If the person you are caring for is in a different hospital, hospice or other place we have not listed it might be helpful to understand more about what to expect and your rights.

Carers have the right to be involved in hospital discharge planning under the Carers (Scotland) Act 2016. Angus Carers Centre support unpaid carers in Angus and the surrounding areas and can provide information, advice and a range of services.

To speak to one of their workers please use the contact details below:

Contact Information:

Email: enquiries@anguscarers.org.uk 

Website: anguscarers

Phone: 01241 439157

Angus Council provide a Community Alarm Service. They can fit an alarm unit in your home that operates through your phone line. If the alarm is activated, a member of their call centre will contact you and assistance can be provided from community alarm teams who are based in Arbroath, Brechin, Carnoustie and Forfar.

The Community Alarm Service provide a 24-hour service, every day of the year, at a weekly charge of £4.90. A community alarm can be provided if you have an illness, are frail or have a disability which limits your ability to live at home alone, have been in hospital and need some extra support when you come home, or have someone caring for you who needs extra support.

A range of accessories can also be provided with your community alarm system, such as a falls detector.  A falls detector will raise an automatic call to the monitoring centre, who in turn will arrange assistance through a responder. There is an additional charge of £1.00 per week for accessories.

There are also a few items which you can trial for a period of 4 weeks if you are not sure whether they will be suitable for you - ie an Echo dot, remote control plugs, night lights.

To request a community alarm or to find out our more about the accessories or equipment items available to trial, you can discuss this with your community care worker or contact the the ACCESSLine on 03452 777 778.

If you have fallen, or are worried about falling, you can contact the Falls Service in Angus for information and advice on 01356 666 085.

Trading Standards Service in Angus has set up the Angus Reputable Traders Scheme. The scheme helps you make an informed choice if you need the services of a trader.

It also supports and recognises those businesses which are committed to high standards of trading.

To find out more about this service, click the link and search for the Angus Reputable Trader Scheme (ARTS), or contact them on the following number.

Contact information
Website: Angus Reputable Trader Scheme
Phone: 01241 435 600

NHS Audiology Department in Tayside have a referral procedure:

If you have never been seen at the audiology department, you must contact your GP initially for assessment and onward referral.

If you are an existing NHS hearing aid user, you can contact the Audiology department at Kingscross Health and Community Care Centre, Dundee using the following details.

Contact information
Email: audiologydundee.tayside@nhs.net
Phone: (01382) 596965 (Monday to Friday, 9am to 4pm)
Text: 07833046858

You can also visit NHS Tayside's website for further information about the services offered, simply click here and search A-Z of services.

For Hearing aid maintenance or repairs, please contact NHS Tayside Audiology on 01382 596965 and an appointment can be arranged. Appointments are available in Kings Cross Health & Community Care Centre, Dundee or in Stracathro Hospital.

NHS hearing aid users can obtain free batteries posted to them by contacting the Audiology department. To get in touch, please use the information below. 

Contact information
Email: audiologydundee.tayside@nhs.net
Phone: 01382 596965

Batteries may also be obtained:

1. By Post – If patients send in their (Yellow) Hearing Aid book to Audiology at Kings Cross new batteries will be sent out to them.
2. From North East Sensory Services, Number 10, 10 Constitution Road, Dundee DD1 1LL. Tel: 01382 721455 or Tel: 07713711772

Batteries available Mon-Fri 9am-4pm (Yellow battery book must be shown)

CAPABILITY provides services directly to around 1000 disabled people at over 25 locations around Scotland, supporting people at every stage of their lives and at home, work and school. Through the schools, early years and childcare services they support not only disabled children at crucial times in their life but their families and carers. They have many services which focus on giving disabled people the opportunity to live independent lives whether that is in their own homes, participating in their local or wider community, or finding employment. For those who would like we can also provide residential and respite services. Alexander Anderson Day Service (AADS) offers a range of activities including those which support people to develop everyday living skills such as cooking and baking; budgeting; or shopping; to more physical activities such as keep-fit. Developing IT skills without the need to attend college: AADS has links with a number of colleges in the area who offer classes within the centre; you can book a time in the Sensory room or with the Aromatherapist or Beauty Therapist. AADS is also the only facility in the area to offer people the opportunity to participate in Soundbeam or access hydrotherapy. Use of the hydrotherapy pool can be supported either by AADS staff or by users own staff/ carers. If support is wanted to access activities outside the centre, AADS have links with a range of agencies and support people which give the opportunity to attend activities such as Pather Art Works, IndepenDANCE, M&Ds bowling, local sport venues and Music Works. Support is also available to allow people to meet friends for dinner or a chat; visit places of local/ national interest; or attend the theatre or concerts. To find out more please visit www.capability-scotland.org.uk or call 0131 337 9876 for more information.

If the person you are caring for is in hospital at the moment, you have the right to be involved in hospital discharge under the Carers (Scotland) Act 2016. There are three community hospitals in Angus; Arbroath Infirmary, Stracathro Hospital and Whitehills Health & Community Care Centre.

Further information can be found by clicking here.

The answers that you have given suggest that your memory loss is a concern to yourself or people that are close to you.

Often talking this over with someone who understands this difficulty can either allay your fears or give you advice on what to do. This person could be your GP.

We are also trying to raise awareness in relation to Purple Alert. Purple Alert is a free mobile phone app designed by people living with dementia and their carers with Alzheimer’s Scotland, Police Scotland, Social Work, Dementia Friends, Dementia Friends Scotland, Health and Social Care Partnerships and telecare services.

The app allows carers to share the person living with dementia’s profile (with consent) if they lose their way and allows for eyes and ears on the ground immediately helping to find them.

Purple Alert is the first app of its kind in the UK and it is available for free download to iOS and Android smartphones. You can find out more about Purple Alert by clicking here.

ContactSCOTLAND allows you to use BSL rather than written English.

It provides immediate access to numerous organisations when you need it, contacting local voluntary groups, local disability organisations, making arrangements to attend meetings, etc.

Making contact using contactSCOTLAND means you have clear communication in your terms, rather than having to rely on someone else to telephone for you.

It is open 8am-12 midnight, 7 days a week for non-emergency calls only.

For more information, please use the details below. 

Contact information
Website: contactSCOTLAND
Email: info@contactscotland-bsl.org
Phone: 0141 419 0420

You have answered that you have let someone into your home and then later regretted this, but have not told anyone about this.

Individuals can be at risk from strangers or from people they know. These may be relatives, friends, neighbours or paid carers.

Please do not ignore your concerns. If you are approached by a salesperson/ fundraiser on the doorstep, please follow these guidelines:

• ask for the name of the company or charity they are representing
• ask to see their identification badge
• ask for any information on the products/ services that they are promoting and trying to sell
• get a description of the caller.

If there is an ongoing incident, or if it has happened today, contact Police Scotland on 101. In an emergency, if fear, threats or duress are involved, call 999.

You can also phone Crimestoppers anonymously 24 hours, seven days a week, on 0800 555 111.

To report the incident to trading standard, please phone ACCESSLine on 03452 777 778.