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Information and Advice
If you would like information and advice on services available in angus you can visit the following websites
However, if you would prefer to speak to a member of staff you can contact First Contact via ACCESSLine on 01241 465274 or email FirstContactOT@angus.gov.uk.
Loan Options
Angus Health and Social Care Partnership have a range of equipment solutions available for loan (free of charge) from Independent Living Angus. Small adaptations can also be arranged once owner/ landlord permissions have been obtained, usually free of charge. There is a weekly cost associated with the community alarm and tele-care service.
It is very important that the Angus Health and Social Care Partnership know that the equipment they loan is suitable for both you, other household members and your home.
Private Purchase
Angus Health and Social Care Partnership have an agreed list of loan items however there are other providers who exist that also supply similar items. As we have not checked their products we are unable to advise on their suitability. The guidance below offers basic advice if you are purchasing products yourself privately.
Private Purchases PDFInformation and services
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Angus Council provide a Community Alarm Service. They can fit an alarm unit in your home that operates through your phone line. If the alarm is activated, a member of their call centre will contact you and assistance can be provided from community alarm teams who are based in Arbroath, Brechin, Carnoustie and Forfar.
The Community Alarm Service provide a 24-hour service, every day of the year. A community alarm can be provided if you have an illness, are frail or have a disability which limits your ability to live at home alone, have been in hospital and need some extra support when you come home, or have someone caring for you who needs extra support. There is a weekly cost associated with the community alarm service but we will explain this to you.
A range of accessories can also be provided with your community alarm system, such as a falls detector. A falls detector will raise an automatic call to the monitoring centre, who in turn will arrange assistance through a responder. There is an additional charge of £1.00 per week for accessories.
There are also a few items which you can trial for a period of 4 weeks if you are not sure whether they will be suitable for you - ie an Echo dot, remote control plugs, night lights.
To request a community alarm or to find out our more about the accessories or equipment items available to trial, you can discuss this with your community care worker or contact the the ACCESSLine on 03452 777 778.
If you have fallen, or are worried about falling, you can contact the Falls Service in Angus for information and advice on 01356 666 085.
NHS Audiology Department in Tayside have a referral procedure:
If you have never been seen at the audiology department, you must contact your GP initially for assessment and onward referral.
If you are an existing NHS hearing aid user, you can contact the Audiology department at Kingscross Health and Community Care Centre, Dundee using the following details.
Contact information
Email: Adult Audiology: tay.audiology@nhs.scot / Paediatric Audiology: tay.paediatricaudiology@nhs.scot
Phone: (01382) 596965 (Monday to Friday, 9am to 4pm)
Text: 07833046858
You can also visit NHS Tayside's website for further information about the services offered, please visit www.nhstayside.scot.nhs.uk/index.htm and search A-Z of services.
For Hearing aid maintenance or repairs, please contact NHS Tayside Audiology on 01382 596965 and an appointment can be arranged. Appointments are available in Kings Cross Health & Community Care Centre, Dundee or in Stracathro Hospital.
NHS hearing aid users can obtain free batteries posted to them by contacting the Audiology department. To get in touch, please use the information below.
Contact information
Email: Adult Audiology: tay.audiology@nhs.scot / Paediatric Audiology: tay.paediatricaudiology@nhs.scot
Phone: 01382 596965
Batteries may also be obtained:
- By Post – If patients send in their (Yellow) Hearing Aid book to Audiology at Kings Cross new batteries will be sent out to them.
- From North East Sensory Services, Number 10, 10 Constitution Road, Dundee DD1 1LL. Tel: 01382 721455 or Tel: 07713711772
Batteries available Mon-Fri 9am-4pm (Yellow battery book must be shown)
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