Help & Support

Frequently Asked Questions

This is the Independent Living Angus Frequently Asked Questions (FAQ) page, where you will find information on a range of different topics. When using the ADL Platform you can view useful tips and information at every stage, but this FAQ has additional information such as more thorough explanations, contact details, etc. Click on the questions below to reveal their answers.

Using Independent Living Angus

General info and tips for getting started with Independent Living Angus.

What is Independent Living Angus?
I'd like helpful tips along the way as I use Independent Living Angus and the ADL Platform
On the LifeCurve, I can't remember how long ago it was when I could last do a task unaided
What does the flag icon next to the product names, tips and assessments mean?
Your Account

Create an account with Independent Living Angus to save your results for future reference and to track your progress towards your goal. Find additional information here.

Do I need create an account to use Independent Living Angus?
How do I create an account?
I'd like helpful tips along the way as I use Independent Living Angus and the ADL Platform
Can I use a mygov.scot account to create an account with Independent Living Angus?
What sort of personal information do you keep & what happens to any information I submit?
I've forgotten my username or password
On the sign in page, what does the "Remember me?" tick box do?
I'd like to edit my account details, such as my name and email address
I'd like to delete my account
How do I add additional users to my pro account?
Contact
Can I receive phone support?
I am a member of the public and I would like more information on Independent Living Angus
I am a health care representative, occupational therapist or GP and would like more information on Independent Living Angus or the ADL Platform
I represent a local authority and I would like more information on Independent Living Angus
Troubleshooting
The website doesn't load on my computer, smart phone or tablet device
My mobile phone or tablet device won't let me open/download PDF files from Independent Living Angus
I couldn't find the advice I was looking for/my area of need is missing from Independent Living Angus
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